Welcome to Old Town Watercrafts (“we,” “us,” or “our”). By accessing or using our website, oldtownwatercrafts.com, or purchasing our products, you agree to comply with these Terms and Conditions. Please read them carefully before using our services.

If you do not agree with any part of these terms, you must not use our website or services.

1. General Information

Old Town Watercrafts specializes in the manufacturing, selling, and distribution of kayaks, canoes, and related accessories (e.g., paddles, seats, safety gear). Our main office is in California, USA, with branches in Canada, Germany, and Switzerland.

2. Use of the Website

By using our website, you agree to:

  • Access the website for lawful purposes only
  • Provide accurate, current, and complete information when requested
  • Not attempt to disrupt or interfere with website operations

You may not:

  • Copy, reproduce, or redistribute our content without permission
  • Use the website for fraudulent or unauthorized purposes
  • Upload viruses or harmful content

3. Product Information and Orders

  • All product descriptions, specifications, and pricing are provided in good faith but are subject to change without notice.
  • We reserve the right to limit quantities or refuse orders at our discretion.
  • We make reasonable efforts to ensure the accuracy of product images, but actual products may vary slightly.

4. Payments and Pricing

  • Prices are listed in U.S. dollars (or local currency where applicable) and exclude shipping, taxes, or duties unless otherwise stated.
  • Payment must be completed via the payment methods provided at checkout.
  • We use secure third-party payment processors; we do not store full payment information on our servers.

5. Shipping and Delivery

  • Shipping times vary depending on your location (U.S., Canada, Germany, Switzerland, or international).
  • Shipping costs are calculated at checkout.
  • We are not responsible for delays caused by customs, courier services, or events beyond our control.

6. Returns and Refunds

  • Our Return Policy applies to all purchases. Please refer to the Return Policy Page for detailed instructions.
  • Damaged or defective products must be reported within a reasonable time frame to qualify for a refund or replacement.

7. Intellectual Property

  • All content on this website, including text, graphics, logos, images, and product descriptions, is the property of Old Town Watercrafts or its licensors.
  • You may not use our intellectual property for commercial purposes without written permission.

8. Limitation of Liability

  • Our products and services are provided “as is” without warranties of any kind, unless explicitly stated.
  • Old Town Watercrafts is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
  • Liability for direct damages is limited to the purchase price of the product in question.

9. Governing Law

  • These Terms are governed by the laws of California, USA, without regard to conflict of laws principles.
  • For customers in Canada, Germany, and Switzerland, local consumer protection laws also apply.
  • Any disputes will be resolved in the courts of the relevant jurisdiction, subject to applicable law.

10. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

11. Modifications

  • We may update these Terms from time to time.
  • The “Effective Date” at the top indicates the latest version.
  • Continued use of our website or services constitutes acceptance of any changes.

12. Contact Information

For questions regarding these Terms and Conditions: